Terms of service

1. General Information

The website and all associated content, including product images and descriptions, are provided by Veina. All products are intended for personal use only and may not be resold without permission.

2. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Veina and is protected by copyright and trademark laws. Unauthorized use of any content may violate intellectual property laws.

3. Ordering and Payment

When placing an order, you agree that all information provided is accurate and complete. We accept payments through secure payment gateways. Veina reserves the right to refuse or cancel orders at our discretion.

4. Shipping & Delivery

Orders are processed and shipped within 2-5 business days for nationwide delivery. Shipping is free on all orders over R3000. Veina is not responsible for any delays once the package is in transit with the shipping provider.

5. Returns & Exchanges

You may return or exchange your item within 30 days of receiving it, provided it is unused and all tags, dustbags, and packaging are intact. Exchanges are subject to stock availability.

6. Limitation of Liability

Veina is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or inability to use the website. This includes, but is not limited to, loss of data, loss of profits, and business interruptions.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

8. Changes to Terms and Conditions

Veina reserves the right to change or update these terms at any time. Continued use of the website after any changes implies acceptance of the new terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

10. Contact Information

If you have any questions about these terms, please contact our customer support team.